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Black Friday and COVID-19: eCommerce tips to increase your Black Friday sales in 2020
Oct 14, 2020
Additional services to boost your Sales!
Apr 14, 2020
The importance of Digitizing your Business: Brought to you by zVendo and Kashier
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eCommerce trends during the Coronavirus outbreak in Egypt: Save your business
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Key essentials to developing a sales strategy for your eCommerce business
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Overview
You’re much closer to your store than you realize
You’re much closer to your store than you realize
Table of Contents
What you expect to learn on this page
Your Dashboard
Get familiar with your orders
Create a new order
Create Promotions
Follow up with your insights
Get to know your customers
What you expect to learn on this page
#
Your dashboard
Get familiar with your orders
Create a new order
Create promotions
Follow up with your insights
Get to know your customers
Your Dashboard
#
zVendo gives you an exquisite brief on your
sales, orders, average order value, customers, and page visits
per month on your homepage, and indicates if they are less or more than the previous month which in return gives an idea on how your shop is doing.
Track your new customers, fulfilled sales, and fulfilled orders.
Check out your new orders.
You can always stay up-to-date and check out your new
customers
and
orders, items sold per customer and total value of orders,
on your homepage.
You can just as easily access your homepage on the
Application.
Get familiar with your orders
#
Access your
orders
on your dashboard and see your orders according to the possibility of them being
new, completed, working on,
or
flaged
on your orders side bar.
Filter your orders according to
general statue , order statue , payment statue, date range , price range, currency ,total range , payment method
and
channel
used.
When you
view
a specific
order
you see
order ID, customer information, channel
used in process, all
items
included in the order,
unit price
of each item, whether there is a
discount
applied, the price after this discount and the price after
promotion
if there is one applied as well.
View
order state
such as new or
in processing
,
payment state
such as
awaiting
verification or
paid
and the
payment method
used.
See and edit
shipping and taxes
used and if there is an extra promotion or discount.
Track
order history
and see previous
returns
or
refunds
and reasons for these refunds and if there is previous cancellation.
Show and edit
customer information, shipping address, billing address
and whether it’s the same as the shipping address by checking the
same shipping address
button.
Create a new order
#
Access your shop dashboard and click on
create new order
Select items from
add items
and select amounts required and support
promotion
if wanted by entering the
promotions code
.
Add
discount, shipping
and
taxes
values in the subsequent fields.
Add
customer details
such as
customer’s name, shipping address
and
billing address
if they are new customers by simply clicking on
new customer
or search for their name if they are previously handled customers.
Add
payment method
as cash on delivery or credit card, then
save order
.
Create Promotions
#
Access
promotions
from your dashboard and select
create
promotions.
Enter
code
and
name
of your promotion with a brief
description
of this promotion.
Assign
usage limit
for accessing this promotion, as number of orders the customer has to make to be granted this promotion, also enable if you want this promotion to be
coupon based
or an
exclusive
one.
Add
priority
for acquiring this promotion, based on orders numbers per customer, and specify the channels you want this promotion to be available on, as
web store
,
mobile store application
or
POS.
Specify the
start
and
end date
of a particular promotion.
Access
configuration
, and assign
rules
for accessing this promotion ,simply access
types
and choose the rules for promotion granting, as
cart quantity
or
customer group
. Add
count/number
for these rules.
Assign
actions
for this promotion, by clicking on
type
and adding specific actions, as the possibility of wanting this promotion to be
fixed per order,
to be
fixed per item sold
,
order percentage promotion
,
item percentage promotion
or a
shipping percentage discount
.
Choose the
channels
you want these actions to be available on, as
web store
,
mobile store application
or
POS.
Filter
your
promotions
according to
value
or
coupon based
.
Follow up with your insights
#
zVendo gives you the opportunity to witness your customer’s behavior and reactions to your store and their impact on your sales, by showing a chart of your
products sales
in terms of quantity sold and best day of selling that you can access by visiting your
insights
on your dashboard then accessing your
sales.
Access your dedicated
date range calendar
that you can customize easily to show your sales traffic and conversion rate.
Check your
sales value
and
best day of selling.
Witness your
cart
behavior, in terms of
cancelled checkouts
,
abandoned cart
or
succeeded purchases.
Track your several
channels
sales in terms of sales per channel used.
Follow up with your
visitors
and see how many of them actually proceeded with purchasing your products and how many didn’t follow through, and if they
registered
or not.
See your active audience based on
gender
which may help in specifying what gender reacts best to your products.
Access your
top 10
product sales and
top country sales.
Follow up with your
most visited products
by accessing your
visitors
on the
side menu
of your
insights
.
Check out the actual
landing page conversion rate.
See
visitors
in terms of numbers per
country,browsers
and
devices
used.
Enjoy the
Live show
that gives you great perspective about
current visitors, total visits of the day, orders of the day
and
total sales
, lets you witness
users behavior
in the shape of a bar graph that employs a graphical assessment of the
active carts
,
checking outs
and
purchases
in terms of numbers, and a
real time page views per minute
which is a key metric in tracking your audience behavior.
Get to know your customers
#
Access your
customers
page on your dashboard.
Add
new customers.
Enter customer name ,Email and any additional information.
Assign customers into
groups
of your choosing
,
and filter them accordingly.
Filter customers according to
value.
Click on specific customers to track their
information, orders
and
history,
where you can also access any
comments
left by the customer.
Track
orders state
and
orders value
.
Access
orders history
where you will find previous store owner or store supervisor or client’s notes that help in tracking order process and evaluate customer service.
Edit
customer information
and
delete/block
certain users.
Add customers into
groups
which you can access easily.
Create a new group
with a special
group code.
Add special
tags
in relation to the customer that help in specifying customers frequent orders and needs.
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