{"id":8874,"date":"2022-07-31T14:42:55","date_gmt":"2022-07-31T14:42:55","guid":{"rendered":"https:\/\/zvendo.com\/blog\/?post_type=docs&p=8874"},"modified":"2022-07-31T14:42:55","modified_gmt":"2022-07-31T14:42:55","slug":"how-to-manage-your-abandoned-carts","status":"publish","type":"docs","link":"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/","title":{"rendered":"How to manage your abandoned carts?"},"content":{"rendered":"

Abandoned carts are crucial for you to know what your customer\u2019s picked items are. Also, to define the reasons for not completing orders and the ability to reach out to these customers to either remind them to complete the purchase or encourage them to complete these orders. Therefore, this article will guide you through the abandoned carts section.<\/span><\/p>\n

1- Login to your\u00a0<\/span>Dashboard<\/span><\/em><\/strong><\/p>\n

2- Click\u00a0<\/span>Orders\u00a0<\/span><\/em><\/strong><\/p>\n

3- From the top right side of the page, press<\/span>\u00a0Abandoned Carts<\/span><\/em><\/strong><\/p>\n

\"\"<\/p>\n

4- At this point, you have two options:\u00a0<\/span><\/p>\n

A- you can either skim through your list of abandoned carts<\/span><\/p>\n

B- Press\u00a0<\/span>Filters\u00a0<\/span><\/em><\/strong>and insert your filtration criteria so you could display all related information.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

5- Once you set your filters, choose the desired abandoned cart<\/span><\/p>\n

6- Each abandoned cart can be\u2026\u00a0<\/span><\/p>\n

A-\u00a0<\/span>Confirmed by phone<\/span><\/em><\/strong><\/p>\n

B-\u00a0<\/span>Check Tracking Code<\/span><\/em><\/strong>\u00a0<\/span><\/p>\n

C-\u00a0<\/span>Change order status<\/span><\/em><\/strong><\/p>\n

D-\u00a0<\/span>Add Notes\u00a0<\/span><\/em><\/strong><\/p>\n

E-\u00a0<\/span>View customer’s contact details<\/span><\/em><\/strong><\/p>\n

F-\u00a0<\/span>Cart components, items, and price<\/span><\/em><\/strong><\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n

**NOTE** you can display customers’ activities and modifications by pressing\u00a0<\/span>history\u00a0<\/span><\/em><\/strong>from the top right corner.\u00a0<\/span><\/p>\n

\"\"<\/p>\n

**You will be able to view the cart creation date, time, channel, billing address, and shipping address.\u00a0<\/strong><\/em><\/p>\n

\"\"<\/p>\n

\"\"<\/p>\n","protected":false},"excerpt":{"rendered":"

Abandoned carts are crucial for you to know what your customer\u2019s picked items are. Also, to define the reasons for not completing orders and the ability to reach out to these customers to either remind them to complete the purchase or encourage them to complete these orders. Therefore, this article will guide you through the abandoned carts section. 1- Login to your\u00a0Dashboard 2- Click\u00a0Orders\u00a0 3- From the top right side of the page, press\u00a0Abandoned Carts 4- At this point, you have two options:\u00a0 A- you can either skim through your list of abandoned carts B- Press\u00a0Filters\u00a0and insert your filtration criteria so you could display all related information.\u00a0 5- Once you set your filters, choose the desired abandoned cart 6- Each abandoned cart can be\u2026\u00a0 A-\u00a0Confirmed by phone B-\u00a0Check Tracking Code\u00a0 C-\u00a0Change order status D-\u00a0Add Notes\u00a0 E-\u00a0View customer’s contact details F-\u00a0Cart components, items, and price **NOTE** you can display customers’ activities and modifications by pressing\u00a0history\u00a0from the top right corner.\u00a0 **You will be able to view the cart creation date, time, channel, billing address, and shipping address.\u00a0<\/p>\n","protected":false},"author":12,"featured_media":0,"parent":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"doc_category":[20],"doc_tag":[],"yoast_head":"\nHow to manage your abandoned carts? - zVendo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to manage your abandoned carts? - zVendo\" \/>\n<meta property=\"og:description\" content=\"Abandoned carts are crucial for you to know what your customer\u2019s picked items are. Also, to define the reasons for not completing orders and the ability to reach out to these customers to either remind them to complete the purchase or encourage them to complete these orders. Therefore, this article will guide you through the abandoned carts section. 1- Login to your\u00a0Dashboard 2- Click\u00a0Orders\u00a0 3- From the top right side of the page, press\u00a0Abandoned Carts 4- At this point, you have two options:\u00a0 A- you can either skim through your list of abandoned carts B- Press\u00a0Filters\u00a0and insert your filtration criteria so you could display all related information.\u00a0 5- Once you set your filters, choose the desired abandoned cart 6- Each abandoned cart can be\u2026\u00a0 A-\u00a0Confirmed by phone B-\u00a0Check Tracking Code\u00a0 C-\u00a0Change order status D-\u00a0Add Notes\u00a0 E-\u00a0View customer’s contact details F-\u00a0Cart components, items, and price **NOTE** you can display customers’ activities and modifications by pressing\u00a0history\u00a0from the top right corner.\u00a0 **You will be able to view the cart creation date, time, channel, billing address, and shipping address.\u00a0\" \/>\n<meta property=\"og:url\" content=\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/\" \/>\n<meta property=\"og:site_name\" content=\"zVendo\" \/>\n<meta property=\"og:image\" content=\"https:\/\/zvendo.com\/blog\/wp-content\/uploads\/2022\/07\/2022-07-31_14h07_40.png\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/\",\"url\":\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/\",\"name\":\"How to manage your abandoned carts? - zVendo\",\"isPartOf\":{\"@id\":\"https:\/\/zvendo.com\/blog\/#website\"},\"datePublished\":\"2022-07-31T14:42:55+00:00\",\"dateModified\":\"2022-07-31T14:42:55+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/zvendo.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"How to manage your abandoned carts?\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/zvendo.com\/blog\/#website\",\"url\":\"https:\/\/zvendo.com\/blog\/\",\"name\":\"zVendo\",\"description\":\"Your e-commerce fingerprint\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/zvendo.com\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"How to manage your abandoned carts? - zVendo","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/zvendo.com\/blog\/docs\/how-to-manage-your-abandoned-carts\/","og_locale":"en_US","og_type":"article","og_title":"How to manage your abandoned carts? - zVendo","og_description":"Abandoned carts are crucial for you to know what your customer\u2019s picked items are. 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